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Privacy Policy

Last Updated: February 2026

Lawrence Dry Cleaners ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: When you fill out forms on our website (such as the contact form), we collect personally identifiable information including your name, email address, phone number, and any message content you provide.
  • Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. See our Cookies Policy for more details.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Process your service requests and orders
  • Send you updates about our services (with your consent)
  • Improve our website and services
  • Analyze website usage and trends
  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party companies that help us operate our website, process payments, or deliver services (e.g., email service providers, analytics providers)
  • Legal Requirements: When required by law or to protect our rights, safety, or property
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are typically retained for up to 3 years unless you request deletion earlier.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your data

To exercise any of these rights, please contact us using the details provided below.

6. Opt-Out of Interest-Based Advertising

We may use third-party advertising networks that use cookies and similar technologies to deliver targeted advertisements. You can opt out of interest-based advertising through the following methods:

  • Browser Settings: Adjust your browser settings to block or delete cookies. Most browsers allow you to manage cookie preferences in their settings menu.
  • Ad Network Opt-Outs: Visit the following websites to opt out of interest-based advertising from participating companies:
  • Google Ads: Manage your Google ad preferences at adssettings.google.com
  • Facebook Ads: Adjust your Facebook ad preferences in your Facebook settings

Please note that opting out does not mean you will stop seeing ads—it means the ads you see may be less relevant to your interests.

7. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Lawrence Dry Cleaners
Phone: (02) 9319 6000
Email: info@lawrencedrycleaners.com.au